31 May 2007

New look for your Ebay invoices

Ebay Australia announced that it will be changing the format of the email invoices sent to buyers. The invoice will now send in text only format. A full invoice will be accessible by logging on to your account.
The stated aim is to reduce fraudulent emails where Ebayers are asked to click on a link (usually […]

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19 May 2007

And finally a response from Ebay re 599 vanished items - Pt 2

So here’s my response to T&S. I don’t expect to hear back but still…
Again I have deleted the name of the T&S person.
So here’s my response. (Do you agree that it is fairly polite in the circumstances?)
“Dear [deleted],
Thank you for your response.
Out of 600 items listed, 1 item was in technical violation of Accepted Payments […]

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19 May 2007

And finally a response from Trust and Safety re 599 vanished items.

Well, this email was received at 9.55am today. For those who haven’t seen the previous posts:
- 1 out of 600 items I had listed had an accidental error in it - it stated that cash is an accepted method of payment
- my store policies and about me page say that you can’t pay cash unless […]

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19 May 2007

Grab yourself a bargain while my Ebay store is empty

While my Ebay store is presently empty - and I’m in no mood to fill it up again at the moment - people can still purchase my jewellery from
http://www.jewellery-galore.com (with better prices because of no listing fees) or from Oztion where I sell under the same user id - irina3131. Links to both are on […]

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17 May 2007

Recognised, respected, rewarded and f-ed over - the mystery of 600 missing Ebay items

Yesterday I wrote about 600 items simply vanishing from my store. Live Help was anything but helpful - for a full transcript of our conversation - see yesterday’s post.
Well, today I found out what happened to my listings (sort of). It should give you an idea of how safe your business is on Ebay.
This morning […]

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16 May 2007

All items in my Ebay store have temporarily (I hope) vanished!

This is quite extraordinary. I log into my Ebay account and find out that every one of my 600 or so active items has vanished. Unbelievable! So I do the one thing open to me at this time of night (past 11pm) - contact live help.
The record of our discussion below should give you an […]

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15 May 2007

Illegal ivory items on Ebay

There have been reports that over 2000 items made of ivory are for sale at any one time on Ebay. Elephants are a protected endangered species and ivory items may be both illegal and in breach of Ebay policy. Not surprisingly, according to the reports, complaints to Ebay do not commonly result in removal of […]

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10 May 2007

More profit-chasing from Ebay - the “improved” buyer protection

A short time ago I wrote about the Ebay “safe payments” policy which forces new sellers to accept Paypal, predicting that it is only the first in a series of steps to force Ebayers to use Paypal - an Ebay owned online payments company. Now Ebay has taken the next step - scrapping the Ebay […]

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04 May 2007

Fake gemstone jewellery warning

Ebay jewelry buyers are advised to watch out for a disturbing and dishonest practice by some sellers - failing to state in their listing that the stones in their jewelry are not genuine.
A number of sellers on Ebay list cz, crystal and simulated gemstone jewellery in categories for natural gemstones. They either fail to include […]

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