jewelry, ecommerce and all that
Have you ever had an experience, as an Ebay buyer, that you bought something more cheaply than you expected and the seller than refused to sell? Reporting them to Ebay as an non-performing seller may get them into a spot of trouble, but not much else.
An Ebay buyer took matters one step further. He bought […]
Continue reading "Court confirms that Ebay sales are binding" »
Media report that a fake of a William Dobell painting was sold on Ebay for over $3,000 as an original. The artist who painted the imitation contacted both Ebay and the seller in an attempt to get the item removed, but neither took any action.
Ebay’s excuse is the standard “we have 100 million items listed […]
Media reports that Ebay threw a bit of a tantrum when Google planned to hold a Google Checkout party during the same week as an Ebay Live event. Ebay doesn’t like Google checkout and doesn’t allow its use on its auction site, preferring instead to force buyers and sellers to use the Paypal service that […]
Ebay Australia announced that it will be changing the format of the email invoices sent to buyers. The invoice will now send in text only format. A full invoice will be accessible by logging on to your account.
The stated aim is to reduce fraudulent emails where Ebayers are asked to click on a link (usually […]
So here’s my response to T&S. I don’t expect to hear back but still…
Again I have deleted the name of the T&S person.
So here’s my response. (Do you agree that it is fairly polite in the circumstances?)
“Dear [deleted],
Thank you for your response.
Out of 600 items listed, 1 item was in technical violation of Accepted Payments […]
Continue reading "And finally a response from Ebay re 599 vanished items - Pt 2" »
Well, this email was received at 9.55am today. For those who haven’t seen the previous posts:
- 1 out of 600 items I had listed had an accidental error in it - it stated that cash is an accepted method of payment
- my store policies and about me page say that you can’t pay cash unless […]
Continue reading "And finally a response from Trust and Safety re 599 vanished items." »
While my Ebay store is presently empty - and I’m in no mood to fill it up again at the moment - people can still purchase my jewellery from
http://www.jewellery-galore.com (with better prices because of no listing fees) or from Oztion where I sell under the same user id - irina3131. Links to both are on […]
Continue reading "Grab yourself a bargain while my Ebay store is empty" »
Yesterday I wrote about 600 items simply vanishing from my store. Live Help was anything but helpful - for a full transcript of our conversation - see yesterday’s post.
Well, today I found out what happened to my listings (sort of). It should give you an idea of how safe your business is on Ebay.
This morning […]
This is quite extraordinary. I log into my Ebay account and find out that every one of my 600 or so active items has vanished. Unbelievable! So I do the one thing open to me at this time of night (past 11pm) - contact live help.
The record of our discussion below should give you an […]
Continue reading "All items in my Ebay store have temporarily (I hope) vanished!" »
There have been reports that over 2000 items made of ivory are for sale at any one time on Ebay. Elephants are a protected endangered species and ivory items may be both illegal and in breach of Ebay policy. Not surprisingly, according to the reports, complaints to Ebay do not commonly result in removal of […]
